Shipping policy
Thank you for shopping with Ziver Organiques.
We aim to process and dispatch all orders as quickly as possible while ensuring every product is carefully prepared and packaged.
Processing Times
All orders are processed and dispatched within 2 business days (Monday–Friday, excluding public holidays).
Once your order has been dispatched, you will receive a confirmation email with shipping details.
UK Shipping
Standard UK delivery typically takes 2–5 business days after dispatch, depending on the courier and destination.
USA & Canada Shipping
We currently offer shipping to the United States and Canada.
International delivery times may vary depending on destination and customs processing. Estimated delivery times are typically between 5–14 business days after dispatch.
Please note that customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
European Shipping
At this time, we do not offer shipping to countries within the European Union (EU).
However, we do currently ship to Northern Ireland.
Delays
While we aim to meet estimated delivery times, occasional delays may occur during busy periods, holidays, adverse weather conditions, or courier disruptions outside of our control.
Incorrect Shipping Information
Please ensure your shipping address is entered correctly at checkout. Ziver Organiques cannot be responsible for delays or lost parcels caused by incorrect address information provided by the customer.
Lost or Damaged Parcels
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can assist you.
Contact
For any shipping-related questions, please contact us at:
info@ziverorganiques.com